Last updated: April 2026 · Cances SAS · Bogotá, Colombia
Cances SAS is a digital agency incorporated under Colombian law, providing web design, development, SEO, paid media and marketing automation services. By engaging our services, you agree to these terms.
Cances provides digital services including but not limited to:
All services are described in detail in individual project proposals and service agreements.
A project begins only after both parties have signed a written service agreement or accepted a formal proposal. This website does not constitute a binding contract.
Discovery calls and initial consultations are free of charge and carry no obligation.
Standard payment terms for project-based work:
Monthly retainers (campaigns, SEO, maintenance) are billed at the beginning of each month. Currency: USD or COP as agreed in writing. Late payments may result in service suspension.
Upon receipt of full payment, clients receive full ownership of all deliverables including websites, designs, copy and campaign assets created specifically for them.
Cances retains the right to showcase completed work in its portfolio and marketing materials unless the client requests otherwise in writing.
Pre-existing tools, frameworks and proprietary technology (including Serpion) remain the property of Cances SAS.
Cances warrants that all work will be performed professionally and with reasonable skill. We do not guarantee specific results for SEO rankings, advertising performance or revenue outcomes, as these depend on factors outside our control.
Our total liability for any claim is limited to the amount paid for the specific service in question during the 3 months preceding the claim.
Cances is not liable for indirect, consequential, incidental or punitive damages.
Both parties agree to keep confidential any proprietary information shared during the engagement. This includes business strategies, technical systems, pricing and client data.
Either party may terminate a service agreement with 30 days written notice. Upon termination, the client is responsible for fees for work completed up to the termination date. Upfront payments for completed milestones are non-refundable.
These terms are governed by the laws of the Republic of Colombia. Any disputes shall first be addressed through good-faith negotiation. If unresolved, disputes will be submitted to arbitration in Bogotá, Colombia under Colombian arbitration rules.
Cances may update these terms periodically. Continued use of our services after changes constitutes acceptance of the new terms. We will notify active clients of material changes.
Questions about these terms?
Email us at hola@cances.co