Privacy
Policy.

Last updated: April 2026 · Cances SAS · Bogotá, Colombia

1. Who we are

Cances SAS is a digital marketing and web development agency incorporated in Bogotá, Colombia. Our website is cances.co.

For any privacy-related questions, contact us at: hola@cances.co

2. Data we collect

When you interact with our website or services, we may collect:

• Contact information (name, email address, company name)
• Project details provided through our contact form
• Meeting preferences when booking a call
• Usage data via analytics tools (Google Analytics, Microsoft Clarity)
• Technical data (IP address, browser type, device) via analytics

3. How we use your data

• To respond to your inquiry and send project proposals
• To schedule and manage meetings via Google Calendar
• To improve our website and services through analytics
• To send service-related communications (meeting confirmations, reminders)

We do not sell, rent or share your personal data with third parties for marketing purposes.

4. Legal basis for processing (GDPR)

For users in the European Union, we process your data based on:

• Consent — when you fill out our contact form
• Legitimate interest — for analytics and service improvement
• Contract performance — when we have a service agreement

5. Your rights (EU residents)

Under the GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data ("right to be forgotten")
• Object to processing
• Data portability
• Withdraw consent at any time

To exercise any of these rights, email us at hola@cances.co.

6. Cookies and analytics

We use Google Analytics and Microsoft Clarity to understand how visitors use our site. These tools may collect anonymized usage data.

We use only essential and analytics cookies. We do not use advertising or tracking cookies for third-party ad targeting.

7. Data retention

We retain your contact information for up to 2 years after your last interaction. You can request deletion at any time by emailing us.

8. Data transfers

As a Colombian company working with international clients, your data may be processed on servers located in the United States (Vercel, Google) and Brazil (Resend). We ensure appropriate safeguards are in place for these transfers.

9. Security

We implement appropriate technical and organizational measures to protect your data, including HTTPS encryption, secure API communications and access controls.

10. Third-party services

We use the following services that may process your data:

• Google Calendar & Meet — meeting scheduling
• Resend — transactional email delivery
• Vercel — website hosting
• Google Analytics — website analytics
• Microsoft Clarity — session recording and heatmaps